TeleHealth Consultations

TeleHealth has been made available so that people struggling with their mental health, highly sensitive people and couples throughout Australia can have access to SenseWell's Psychological Services.  

 

Why use TeleHealth?

 

  • Our location is too far from where you live and you've discovered that SenseWell Psychology understands high sensitivity as well as mental disorders and trauma. 

  • TeleHealth is easier for you due to time, family or work constraints.

  • You struggle to leave home and find new places due to your anxiety.

  • Your partner/family members arn't willing to come to the SenseWell office, but they are willing to have a TeleHealth Consultation from home.

  • You want to meet us first by TeleHealth as this is a convenient way to do it.

How does it work?

 

COVIU IS OUR PREFERRED TELEHEALTH PROVIDER:

We simply email you a video link, you click on it, and it brings you into a waiting room. Your Psychologist will provide you entry into the TeleHealth room at the appointment time. COVIU offers greater security and privacy than other platforms. 

ZOOM: 

If you are using Zoom, you do not have to have a Zoom Account. Your Psychologist will email you a link at the time of your appointment to your nominated email address and you can click on the link on a computer, ipad or phone. It will bring you into a meeting room and your Psychologist will select "admit", and then you will be admitted into the meeting room. 

Note: Skype is not a secure platform and the quality is too low for TeleHealth Consultations. 

 

IMPORTANT NOTICE ABOUT TELEHEALTH CONSULTATIONS

Before you attend a TeleHealth Consultation with us - Please ensure that there is no background noise around you and that you are in a private location where you can comfortably share with your Psychologist about your needs without any interruptions. Also, please check your camera and microphone are working. TeleHealth Consultations are not to be recorded and your Psychologist should be aware of any additional parties in the room. 

IMPORTANT NOTICE ABOUT TELEHEALTH CONSULTATIONS AND MEDICARE REBATES

Please be aware that TeleHealth Consultations are only covered by Medicare if you have a Mental Health Care Treatment Plan from your GP AND if you live in a rural or remote region. If you send us your postcode, we can check it for you. Armidale and Tamworth are not considered rural due to the size of the towns and the resources available. TeleHealth Consultations may also be covered by Medicare if you have an issue related to COVID-19, however your GP will need to determine this when you get your Mental Health Treatment Plan. 

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